IT general controls over financial reporting.
Section 404 of Sarbanes-Oxley requires management and auditors to assess internal control over financial reporting. IT general controls (ITGCs) cover access, change management, and operations for systems that feed the financial statements. Auditors test them every year.
These controls exist because the platform needs them to run safely. The crosswalk reads their signed evidence against SOX ITGC. Where there is no evidence, the report says gap.